Ask your provider about Reia
The Reia® pessary is prescription only, so you have to get it through your healthcare provider.
EMAIL TEMPLATE
To make it easy, we wrote up an email you can send to them.
INFORMATION FOR YOUR PRACTITIONER
This flyer contains all the information your healthcare practitioner might want to know about Reia’s products. Attach it to your email!
Instructions for you
Navigate every step with confidence. Our clear, illustrated guides are here whenever you need them.
REIA PESSARY
REIA APPLICATOR
Tip!For comfortable insertion, use a small amount of water-based lubricant. Do not use silicone lubricants (e.g., Uberlube) or oil-based lubricants. The Reia pessary is 100% medical-grade silicone, and silicone-based lubricants can coat the device, impede cleaning, and degrade the material.
FAQs – Accessing Reia
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The Reia pessary is prescription only, so it needs to be ordered by a healthcare practitioner. To place an order, your doctor (or their office) just needs to email us at sales@reiahealth.com and we will provide them with an order form.
But, we’re new here, so it’s possible your practitioner has not heard of the Reia pessary! It’s a lot to explain so we put together a flyer with all the information they might need.
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We need a completed Reia order form instead of a prescription because it has necessary information on it for us to deliver the pessary. To place an order, your doctor (or their office) just needs to email us at sales@reiahealth.com and we will provide them with an order form.
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The Reia pessary comes in 3 sizes and is fit by a healthcare practitioner. There are two ways for your practitioner to determine the proper size for your Reia pessary: (1) using a fitting kit which contains pessaries you can try at the office for size or (2) using a fitting guide which maps the sizes of other commonly used pessaries (rings and Gellhorns) to Reia.
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Reia is currently only available in the US and in New Zealand. We are not able to sell or ship any pessaries outside of the US and New Zealand because we don’t currently have the regulatory clearance to do so.
We hope to sell into additional countries in the future and will update the website when we achieve regulatory approval in additional countries.
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Reia pessaries fall under the insurance code A4562 (which has the description: reusable pessary, non-rubber), but coverage rules vary by insurance provider.
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Yes, the Reia pessary can be paid for with HSA/FSA funds.
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We only accept returns if the product was defective or if we incorrectly shipped the wrong product to the customer. For our complete return policy, please read our terms.
FAQs – Using Reia
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The Reia pessary can be used for all stages and all types of prolapse.
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The Reia pessary is used to treat all types of prolapse, but it is not designed to treat incontinence. The Reia pessary is a “space occupying" pessary and changes in pelvic support may improve or worsen incontinence symptoms. We recommend you speak to your practitioner to decide if Reia is a good option for you!
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With the correct Reia pessary size, you should feel relief from your symptoms. If you feel discomfort, like when a tampon sits too low, refer to the instructions for tips on how to place the Reia pessary in the right spot. If you feel any other discomfort, you may need a different size and should talk to your practitioner.
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Typically, no. The stem is usually inside the body. Some people may notice the end of the pessary near the opening of their vagina. If it sits too low and causes discomfort, talk to your practitioner.
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Yes! The Reia pessary is designed to be easy and comfortable to remove any time. We recommend removing it for penetrative sex.
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We recommend you remove it nightly if you can. Made from 100% medical grade silicone, it is also safe to leave in for longer periods. For a more individualized recommendation, please consult your practitioner, who can provide guidance based on your medical history.
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Silicone is known to absorb and retain some odors from its environment, even after thorough cleaning with soap and water. Like other products worn in the same area, such as menstrual cups or diaphragms, the pessary will naturally absorb odor from its environment over time. The presence of odor on the pessary does not necessarily mean there are also worrisome bacteria.
We have conducted testing and confirmed that odor retention is common across many pessary brands - it is a characteristic of silicone material, not a sign that something is wrong with you or your pessary.
Here are a few suggestions that may help:
We found letting the pessary sit in open air to be the most impactful at reducing odor. If you commonly remove your pessary overnight or store your pessary between uses, you may find that leaving it out to air dry overnight makes a noticeable difference.
Avoid prolonged soaking, as this can sometimes make odors more noticeable.
You can try using a soft-bristled brush when cleaning - this can help you clean harder-to-reach areas.
If a strong odor continues even with regular cleaning, we recommend checking in with your healthcare provider to make sure nothing else may be contributing.
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It is safe to use any liquid hand or dish soap. We do not have any specific brands that we recommend!
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You can use any water-based lubricant. Many people find KY Jelly (classic) to be a reliable and widely available option.
More Q’s?
If you use Reia and have questions about your Reia pessary or applicator, contact your practitioner, who can provide individualized guidance.
If you have questions about Reia’s products, feel free to email us at hello@reiahealth.com. As a small team, we really appreciate you taking a quick look at the FAQ above first – they often have the answers you need!